Terms & Conditions

Detailed description of goods and/or services
ESCAPE4FUN (Pty) Ltd, trading as ESCAPETRIX is a business in the entertainment industry that markets team building events, called “escape room games”.

Return and Refunds policy
Cancellation of orders by the client made more than 48 hours prior to the booked time, will receive a 100% refund.  There will be no refunds for cancellations made less than 48 hours prior to the booked time, however, a new date and time slot may be scheduled in such a case.

Customer privacy policy
ESCAPETRIX shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted
Payment may be made by bank transfer into the ESCAPETRIX bank account, the details of which will be provided, or with cash on arrival. We regret NO CARD FACILITIES.

Country of domicile
This website is governed by the laws of South Africa and ESCAPETRIX chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 276 Main Road, Monte Rosa Building, Paarl, 7646

Variation
ESCAPETRIX may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by ESCAPE4FUN (Pty) Ltd (private company) based in South Africa trading as ESCAPETRIX and with registration number 2015/274180/07.

Escapetrix contact details
Support : admin@escapetrix.com
Support: (021) 300 0447